Avaya Softconsole
IP Office SoftConsole is the PC-based operator console that provides a visible display of call information and PC-based call handling. IP Office SoftConsole enables phone operators/receptionists to answer, route and manage incoming calls from the screen of their PCs. It also provides login options for back-up operator PCs. IP Office SoftConsole users can simultaneously view caller information, directory information (for point-and-click routing), held calls and company-wide phone status
Benefits
- Simple point and click access to commonly used communications features
- Enhances productivity
- Supports more effective call handling increasing customer satisfaction
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