Deskphone Edition

The Avaya one-X™ Deskphone Edition family of next-generation IP telephones delivers a unique communications experience that drives increased employee productivity. These new IP telephones feature an intuitive interface that helps users to be proficient and confident in performing common telephone tasks such as setting up a conference call or completing a transfer.

With enhanced high-fidelity audio, conversations are much easier to hear, which can speed business transactions while reducing employee fatigue and stress. Avaya one-X Deskphone Edition provides easy access to Intelligent Communications that ultimately drives personal productivity and competitive advantage to the enterprise.

Deskphone Edition PDF

 9620 IP Telephone
The Avaya 9620 IP Telephone is geared to the "everyday" user profile, the individual that fields a modest number of calls a day and needs straightforward telephony.

Features:
  • supports up to 12 call appearances or administered feature keys
  • The backlit display shows three concurrent line call appearance with hellpful LED lights to indicate status.
  • built in speakerphone
  • 100 entry call log

    Intuitive User Interface
    The intuitive, context-sensitive interface is designed to facilitate confident usage by featuring context-driven menus with on-screen prompts. This will enable straightforward access to contact directory and call log. Everyday users have full control of conference calls, including selective drop and mute.

    Easy access to common features such as Conference, Transfer, Hold are enhanced with helpful prompts and tight integration with phone numbers in the contact list and call logs. The user interface provides easy access to critical Communciation Manager features, and ultimately increases the end user's confidence with the phone and their productivity.

    Superior Audio Quality
    The unique high-fidelity acoustics including a full duplex speaker and wideband audio in the handset, deliver industry-leading audio that minimizes ambient noise. With the enhanced audio across high and low frequencies, it is easier for users to better understand others with different speech nuances or accents.

    New design and display
    Improved, higher resolution displays - supporting 1/4 VGA gray scale with backlighting. A four way navigation button cluster is another new addition providing a familiar, cell phone-like interface for navigation and feature selections for the everyday user.

    The new design facilitates better usage of the display and the built in browser to improve access to information and use of telephone features.

    Investment Protection - Modules and Adapters
    Based on open standards with a modular platform, the Avaya 9620 allows enterprises to add a wide range of modules and adapters to further enhance employee productivity. This facilitates individual choice between Bluetooth, monaural - wideband or binaural - wideband headsets. A standard USB interface accommodates a range of USB devices. In the future, additional adapters and modules including those for Gigabit Ethernet and Bluetooth will be available.

    Investment protection and enhanced total cost of ownership are the key benefits. Traditionally, the only way to receive new telephone capabilities - was to purchase a completely new phone. Designed with the future in mind, the Avaya 9620 provides a flexible approach for adding future functionality to current telephones.

    9630 IP Telephone
    The Avaya 9630 IP Telephone, on the other hand, is designed for the "essential" user profile, the individual who is on the phone most of the time and for whom the telephone is a vital tool.

    Features:
  • high fidelity wideband audio speaker
  • a larger display - capable of show six concurrent call appearances
  • supports a total of 24 call appearances
  • 24 feature keys
  • provides built in support for mobility - via a dedicated call forward / mobility button - which provides one touch access to key Avaya Communication Manager features such as Extension
    The 9630 is designed specifically for the essential user - for whom the telephone is critical for them to perform their jobs. In addition to the features of the 9620, the 9630 has a larger display, with additional LED buttons and wideband audio support throughout. Support for a 24 button expansion module - allows the essential user to access additional call appearances and feature keys. Finally, with one touch access to mobility features, the 9630 user is reachable seamlessly.

    Having a match between the communication needs of the essential end user and the phone on their desk provides a business with great advantages -- especially given the importance of the roles held by essential users (sales, customer facing associates). Allowing the 9630 user to make effective use of the right set of telephone features confidently, enables them to perform their job more proficiently, and ultimately helps to satisfy customers and provide competitive advantages.

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